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Privacy Policy
Optical Balance is the sole owner of any information collected on this site. We will not sell, share, or rent your personal information to outside parties, except when outlined in this privacy policy. We gather information from customers to process orders and provide relevant updates like order confirmations and status changes. The information includes name, shipping and billing addresses, phone numbers, email, and payment details such as credit card number. You must also submit a unique username and password to access your account. To keep your credentials secure, do not share this login information. If you sign up for our newsletter or promotions, we will use your contact information to deliver them. We also collect non-identifiable data to deliver ads on third-party platforms like Google, Bing, Yahoo, and Facebook.
Meta Description (Information Gathering & Usage):
Optical Balance gathers information for orders but doesn’t sell or share it. Learn how we use your name, address, and payment details only to fulfill purchases. We also explain why protecting your unique username and password is vital.
Registration
To process orders from this website, you must first register by completing the registration form. The form requires contact information including your name, email address, phone number, and street address. We use this information to provide important services like order status updates via email.
Meta Description (Registration):
Submit your name, email address, phone number, and street address in our registration form. This allows us to fulfill and update you on your orders. It’s a simple process that enables better service
Orders
The information collected during registration will be used for processing orders. In the order process, you will need to provide financial information for billing and order fulfillment. If there are any issues with processing your order, we will contact you using the contact information provided. To process your credit card information, we share it with the merchant bank for authorization and approval. Your personal and financial information is not stored on our web servers for security reasons. We do not share your personal and financial information with third parties, except as specified in our sharing policy. For more information on security measures, please refer to the Security section below.
Meta Description (Orders)
From order placement to fulfillment, we protect your personal and payment information. We share credit details strictly with our merchant bank to process your order and never retain them on our servers. You can trust us to keep your data safe
Cookies
We use cookies to customize some website content based on your browser and other cookie data. If you disable cookies, you can still browse our store but may have trouble checking out. Our shopping cart requires cookies to retain order details. We will not share any personal info from cookies with third parties. However, we will link cookie data to the personal info you submit to personalize your shopping experience.
Meta Description (Cookies):
Cookies personalized and optimize, not spy. Learn how cookies tailor your online experience using your browser data without compromising privacy or sharing personal information.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and collect broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information or share IP information with third parties, except when required by law enforcement to investigate potentially illegal activities on our website.
Meta Description (Log Files):
User privacy versus site analytics – can both be achieved? This post explores log files, IP addresses, and how to balance site improvements and uses data protection.
Sharing
We only use your personal information for Optical Balance Group marketing purposes, adhering to our Privacy Notice. However, we may disclose your personal information when required by law, to protect our rights, or to comply with legal proceedings.
Meta Description: (Sharing):
Read our Privacy Notice on sharing your personal information only for marketing purposes. We detail how we comply with laws, safeguard rights, and share data responsibly at Optical Balance Group.
Sale to Minors
Optical Balance does not offer items for sale to children. We will not knowingly or intentionally gather personal information online from individuals under 13 years old. Optical Balance is dedicated to safeguarding the well-being and privacy of children.
Meta Description: (Sales to Minors):
When you shop Optical Balance, you can trust we do not market to kids. Read our policy against sales to minors and commitment to protecting children online.
Security
Optical Balance prioritizes safeguarding customer information through rigorous security measures. Sensitive data entered on our website is encrypted and protected by SSL software. Credit card details submitted on order forms are encrypted and secured as well. Our servers housing personal data are securely stored in access-controlled facilities. Database access is closely monitored and protected from intrusion. Multiple firewalls and passwords reinforce our network security. We limit data access to authorized personnel and secure backups in restricted areas. Off-site tape transportation requires prior approval. We take data protection seriously by employing layered security to shield sensitive customer information.
Meta Description: (Security):
Worried about data privacy? This post outlines the robust security measures Optical Balance implements to safeguard customer information, including encryption, firewalls, access controls, and physical security protocols.
Opt-out
Customers can opt out of receiving Optical Balance special offers and news in several ways: by clicking the unsubscribe or communication preferences links in emails, calling 1-210-556-1463, or contacting us to be manually removed from mailing lists.
Meta Description: (Opt-out):
Optical Balance makes it easy to opt-out of emails and offers. Just click unsubscribe or contact us to stop receiving promotional newsletters and materials. Take control of your inbox.
Notification of Changes
Our Privacy Policy is subject to change at any time. In the event of amendments, we will make the updates available on this page, our homepage, and other relevant locations for your awareness of the data we collect, how we use it, and when we may disclose it. We recommend checking this page regularly for any revisions. Should there be significant modifications, we will inform you here, via email, or on our homepage. Even if you have opted out of our communications, you can still access and review policy alterations on our website. Additionally, feel free to contact our customer service department at 1-210-556-1463 for inquiries regarding changes and updates.
Meta Description: (Notifications of Changes):
Heads up: we changed our Privacy Policy. See the new version here, homepage, etc. Get email notices for big changes. Check back often for updates. Still view changes if opted out. Have questions? Call 1-210-556-1463.
